Industry · Baby and child
A baby store runs on the neutral pack.
No dedicated pack is built for this sector yet, so a shop selling nappies, formula, bottles, cots or pushchairs lands on the neutral one. That is the smaller claim rather than the broken one: twelve tools exist in the code, nine are handed to the model from the first conversation, and the base rule set every store gets is merged in whatever the shop sells. The question this trade is really asked — is this safe for my baby — is the one Refik answers with a gate instead of a tool: it stops recommending and points the parent at a professional. This page counts what that gate catches, what its wording lets through, and which four switches a pack would open.
- Products
- Variants & options
- Prices
- Live stock
- Collections
- Order status
- Returns
- Store policies
- Answers you write
- A code you choose
A pack changes what Refik asks; it leaves the ten sources an answer is built from exactly where they were. A baby store reads the same ten as a placed one — what Refik reads.
What runs
Nine tools, handed over on the first day.
Ten of the twelve tools are present under every pack; a pack only decides whether shade matching and a remembered profile are offered. The ordered-routine tool is the third that stays shut here, and your catalogue shuts it rather than the pack: it is offered once at least one chain carries a product role, and roles are what a pack supplies. Order status, guest order lookup, the return request, the shipping and returns lookup, the stock-back e-mail and the handover all work from the first conversation, each with a limit worth knowing — a guest order needs the order number and the e-mail together, the return request opens a request and a person approves it in Shopify, and the handover will not leave without an address to reach the parent on. The delivery answer comes out of your own policy pages rather than out of memory, as two legs plus a total: quoting the transit leg alone understates the wait by about a week.
Search reads your titles, not a dictionary
The search tool runs before any recommendation and scores five fields: the title counts heaviest, then the series, the active ingredient, the summary, and last the handle with its hyphens read as spaces. Every word the parent typed has to turn up in one of those five or the product drops out entirely. A barcode skips all of it and is looked up directly, no pack involved. What the neutral pack does not carry is the dictionary that maps the parent’s word onto your catalogue’s word: that field belongs to a pack, and here it is empty. So the second word for the same thing — nappy against diaper, dummy against pacifier — reaches your shelf only if your own titles, tags or collections already say it.
Disappointment is read as a usage question first
When a parent is unhappy, the model is told to reach first for the tool that hands back that product’s own instructions along with what usually goes wrong — ahead of any talk of a return, a credit or a code. Those examples belong to a trade and arrive with a pack, so under the neutral pack that half of the sentence ships empty on purpose. The reason is in the code: the examples used to sit inside the description itself, and a store selling nothing cosmetic still had a line about rinsing hair too early in front of the model on every turn. Writing this trade’s typical mistake on a pack’s behalf, having measured none, is that leak pointed the other way.
Counted, not written
The safety question is handed over, not answered.
The base set carries nine patterns that mark a question as belonging to a professional rather than to a shop: pregnancy and breastfeeding, an allergy, a chronic condition, a prescription or a current medication, the shopper’s own doctor, recent surgery — and one written for exactly this trade. When one matches, Refik stops recommending, offers the ingredient list and points the shopper at a professional. That last one reads safe for followed by a child: seven English nouns, from newborn through to kids, plus two Turkish possessive forms. It is the only pattern in the set whose subject is somebody other than the shopper, and this is the sector where it does most of the work — which is why its edges are worth printing rather than rounding off.
9
patterns in the base set that send a question to a professional, merged in whatever the shop sells.
7
English nouns the child-safety pattern reads, alongside two Turkish possessive forms.
18
concrete material, hazard and standard words measured against every base pattern, and found in none.
What the gate catches
is this safe for my baby matches, and so do safe for my toddler, safe for kids and safe for newborn. The two Turkish forms are possessive — bebegim icin, for my baby — so a parent writing in Turkish is read the same way. A question naming the child without the word safe reaches a professional by another route: allergy and medication each match their own pattern whoever the subject is, so my baby has an allergy to dairy is handed over without the child pattern firing at all.
What the wording lets through
One optional word is allowed between safe for and the child, and that word is my. An article breaks the match: safe for a newborn does not fire, and neither does safe for my 3 month old baby, where an age stands where the noun is expected. Spanish is the plainer gap — the base claim rule on the same subject carries a Spanish form and this pattern does not, so it reads two of the three languages the rest of the set reads. Each of those is one entry on one list, and that list is what a pack would widen.
What you can write today, with no pack
The answer a parent actually wants here — what this is made of, to which standard — is one your store knows and Refik cannot work out from a catalogue. Written answers need no pack: you write the question and the answer in the console, up to three hundred of them. The match is made on the server rather than left to the model to choose, on the overlap of meaningful words at a threshold of six tenths, and the answer reaches the model with the instruction to use it as given and add nothing. A draft stays unpublished, and a draft Refik wrote itself waits for you.
The sixteen claim rules in the same base set hold the absolute sentence in all three languages: safe for babies, bebekler icin guvenli and seguro para bebes are each stopped before a parent reads them. The two halves do not use the same words, though — the handover pattern reads singular nouns, the claim rule only plurals, nine distinct words across the two and an overlap of two. A rule written for this trade is a pack’s job — what the base set carries.
What this page is a picture of
scripts/sektor-maket-yaz.py.From the schema
Four things a pack for this trade would add.
A pack is a file of named fields, and the schema says which of them a pack has to carry. These four are the ones this trade would fill, in the order of what they unlock.
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Stage roles, and an ordered routine
A role dictionary maps your products onto the parts of a routine, and it is the precondition for the one tool that writes to the routine table a shopper sees. Here the natural axis is the child’s stage rather than a step: newborn, then weaning, then toddler. With no roles the chain is empty, that tool is kept out of the list the model is handed, and the pairing tool falls back to promising pairing alone.
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Replenishment intervals
A role maps to a lifetime in days, and a reminder candidate is only produced between twenty-one and two hundred and forty days after the order. Nappies and formula are about as measurable as a consumable gets — a pack size, a daily count and a weight band are arithmetic. Under the neutral pack the candidate list comes back empty for two independent reasons: the switch is shut, and the role-to-days table is empty.
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Claim rules for materials and standards
This is the gap with the sharpest edge, and the shape of the fix is already in the repository. The base set holds the absolute sentence; it does not hold the concrete one. A rule can also be scoped to a single market, and the beauty pack uses that: three of its twenty-four own rules are written for one country, and two of them are exactly this class — a claim that an ingredient is absent, and the same claim with a hyphen. Their word list is cosmetic; written for this trade it would read materials, hazards and standards.
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A survey that asks the child’s age and weight
The survey object in the neutral file has three blank members: the opening line, the question list and the sentence template. A pack fills them, and the answers point at the need tags the same pack defines. The two questions this trade would ask are an age in months and a weight band, because each picks a size on its own. Until then Refik answers the question it was asked.
Unchanged
What stays yours, under every pack.
These three are the same on every vertical page on this site, and that is the point: they describe the part of Refik that your store decides and a pack only reads.
You choose it, and the server measures again
Refik counts how many of your products carry any of a pack’s words and shows you the count, the ranked score, up to eight of the words it matched and up to three example products for each. A pack is only suggested when the share clears a threshold, at least three different words matched and at least five products matched. You confirm it, and the server runs the measurement again on its own before it writes anything. How a pack gets chosen.
Your catalogue supplies the products
A pack supplies names; your catalogue supplies the products. Every option Refik offers has passed two gates in your own store — sellable, and in stock — so the products a shopper sees are the ones you carry today. A pack tag that matches zero products in your catalogue is counted and shown in the console, with the number it matched.
The base set stays merged in
Sixteen claim rules and nine handover patterns are merged in when any pack loads, in English, Turkish and Spanish, and they sit behind the pack’s own rules so the pack’s rule is still the first one reported. A base rule that would report the same words twice stays quiet. An empty set makes the app refuse the pack outright. The base set.
A pack arrives for this trade the day a catalogue in it is measured, and until then the neutral file is the honest one — the neutral pack, counted. The industries page lists the packs that exist and the three gates a store has to clear for one of them; this sector sits among the stores those gates leave unplaced — how a pack gets chosen.